WorkFlows

graph TD classDef default line-height:1.5,text-align:left; InitSN[Initiated by Servicenow] InitOut[Initiated by Outside System] AppExposesAPIs{Does the App<br/> expose APIs} AppRunsSupportedDB{Does the app run<br/> a supported DB?} AppExportToFile{Can the App<br/> export to a<br/> file?} AppWSCalls{Can the App<br/> make Web<br/> Service calls?} AppEmail{Can the App<br/> Email out?} AppODBCDataSource{Can the App<br/> connect to a<br/> ODBC Data<br/> Source?} UseDataSource[Use a Data Source] UseJDBCDataSource[Use JDBC Data Source] UseOutboundWS[Use Outbound Webservices] UseInboundActions[Use Inbound Actions] UseStandardSNWS[Use Standard Servicenow APIs] UseOBDCConnector[Use ODBC Connector] No1[No we cannot integrate] No2[No we cannot integrate] InitSN -- Creating Data-->AppExposesAPIs InitSN -- Pulling Data -->AppRunsSupportedDB AppRunsSupportedDB-- No -->AppExportToFile AppRunsSupportedDB-- Yes -->UseJDBCDataSource AppExportToFile -- No -->AppExposesAPIs AppExportToFile -- Yes -->UseDataSource AppExposesAPIs -- No -->No1 AppExposesAPIs -- Yes -->UseOutboundWS InitOut -- Creating Data-->AppEmail InitOut -- Pulling Data -->AppWSCalls AppEmail -- No -->AppWSCalls AppEmail -- Yes -->UseInboundActions AppWSCalls -- No -->AppODBCDataSource AppWSCalls -- Yes -->UseStandardSNWS AppODBCDataSource -- No -->No2 AppODBCDataSource -- Yes -->UseOBDCConnector